The Impact of AI on Healthcare Workforce Management: Business Strategies for Talent Optimization and IT Integration
Maham Saeed , Master of science in management Healthcare, St. Francis College, Brooklyn, New York, USA. Muhammad Saqib Jalil , Management and Information Technology, St. Francis College, Brooklyn, New York, USA Fares Mohammed Dahwal , Department of Cyber Security, Rochester Institute of Technology, 1 Lomb Memorial Dr, NY14623 Mohammad Tonmoy Jubaear Mehedy , Department of Information Technology, Washington University of Science and Technology (wust), Eisenhower Ave, Alexandria VA 22314, USA Esrat Zahan Snigdha , Master’s of Business Administration, Health Care Management,Washington University of Science and Technology (wust), Eisenhower Ave, Alexandria VA 22314, USA Abdullah al mamun , Department of Business Analytics, St. Francis College, Brooklyn, New York, USA MD Nadil khan , Department of Information Technology, Washington University of Science and Technology (wust), Eisenhower Ave, Alexandria VA 22314, USA.Abstract
Through Artificial Intelligence (AI), healthcare has brought revolutionary changes to workforce administration by directing talent delegations and reforming operations with IT integration. Healthcare organizations struggle with staff shortages alongside rising operational costs while seeking high-quality patient care which makes AI-driven workforce solutions data-based when addressing these problems. This investigation reveals the ways AI technology brings improved scheduling capabilities along with better talent hiring methods and performance evaluation systems and employee maintenance procedures and implements their integration with health IT infrastructure. This research consists of both systemized review of academic studies and real-world examples and statistical data which reveals how AI automation reduces administrative obstacles while lowering staff issues and generating operational improvements. AI technological capabilities with predictive analytics and machine learning allow for flexible workforce planning and real-time performance tracking together with data-based decision making to create superior business strategies for talent optimization. Artificial intelligence enhances IT integrations which creates better interoperability between Electronic Health Records (EHR) systems as well as workforce management systems thereby optimizing human resource functions while cutting down on processing time. Research evidence demonstrates that AI implementations deliver significant operational improvements which produce enhanced staff performance along with diminished labor expenses and contented employees. AI implementation for healthcare workforce management encounters obstacles because healthcare professionals question its ethics while workforce members avoid adopting changes and the field exhibits technological differences. Future studies need to tackle the present challenges by studying AI governance programs with emphasis on staff flexibility to AI technology integration. The research presents a tactical guide which healthcare institutions can use to optimize workforce management through AI deployment in order to build sustainable operations in transforming digital environments.
Keywords
AI-driven Workforce Optimization, Healthcare Talent Management, IT Integration, Business Strategy, Digital Transformation
References
Topol EJ. High-performance medicine: the convergence of human and artificial intelligence. Nature Medicine. 2019;25(1):44-56.
HireVue. AI-driven recruitment solutions. 2023. Available from: https://www.hirevue.com
Davenport TH, Ronanki R. Artificial intelligence for the real world. Harvard Business Review. 2018;96(1):108-116.
Bessen JE. AI and jobs: The role of demand. NBER Working Paper. 2019;No. 24235.
Gartner. AI in workforce management. 2022. Available from: https://www.gartner.com
QGenda. AI-powered workforce scheduling. 2023. Available from: https://www.qgenda.com
McKinsey & Company. The future of work in healthcare. 2021. Available from: https://www.mckinsey.com
Accenture. AI: Healthcare’s new nervous system. 2020. Available from: https://www.accenture.com
Cornerstone OnDemand. AI-driven performance evaluation. 2023. Available from: https://www.cornerstoneondemand.com
Deloitte. AI and the future of work in healthcare. 2022. Available from: https://www2.deloitte.com
PwC. AI in healthcare: Transforming workforce management. 2021. Available from: https://www.pwc.com
IBM. AI-powered HR analytics. 2023. Available from: https://www.ibm.com
HealthIT.gov. Interoperability in healthcare. 2023. Available from: https://www.healthit.gov
Frost & Sullivan. AI in healthcare workforce management. 2022. Available from: https://www.frost.com
World Health Organization. Global strategy on human resources for health. 2020. Available from: https://www.who.int
Mittelstadt BD, et al. The ethics of algorithms: Mapping the debate. Big Data & Society. 2016;3(2):1-21.
Brynjolfsson E, McAfee A. The second machine age: Work, progress, and prosperity in a time of brilliant technologies. W.W. Norton & Company. 2014.
Frey CB, Osborne MA. The future of employment: How susceptible are jobs to computerisation? Technological Forecasting and Social Change. 2017;114:254-280.
Arntz M, et al. The risk of automation for jobs in OECD countries. OECD Social, Employment and Migration Working Papers. 2016;No. 189.
Floridi L, et al. AI4People—An ethical framework for a good AI society. Minds and Machines. 2018;28(4):689-707.
Kaplan S, Haenlein M. Siri, Siri, in my hand: Who’s the fairest in the land? On the interpretations, illustrations, and implications of artificial intelligence. Business Horizons. 2019;62(1):15-25.
Jobin A, et al. The global landscape of AI ethics guidelines. Nature Machine Intelligence. 2019;1(9):389-399.
Obermeyer Z, Emanuel EJ. Predicting the future—big data, machine learning, and clinical medicine. The New England Journal of Medicine. 2016;375(13):1216-1219.
Reddy S, et al. A governance model for the application of AI in health care. Journal of the American Medical Informatics Association. 2020;27(3):491-497.
Amisha, et al. Overview of artificial intelligence in medicine. Journal of Family Medicine and Primary Care. 2019;8(7):2328-2331.
Artificial Intelligence and Machine Learning as Business Tools: A Framework for Diagnosing Value Destruction Potential - Md Nadil Khan, Tanvirahmedshuvo, Md Risalat Hossain Ontor, Nahid Khan, Ashequr Rahman - IJFMR Volume 6, Issue 1, January-February 2024. https://doi.org/10.36948/ijfmr.2024.v06i01.23680
Enhancing Business Sustainability Through the Internet of Things - MD Nadil Khan, Zahidur Rahman, Sufi Sudruddin Chowdhury, Tanvirahmedshuvo, Md Risalat Hossain Ontor, Md Didear Hossen, Nahid Khan, Hamdadur Rahman - IJFMR Volume 6, Issue 1, January-February 2024. https://doi.org/10.36948/ijfmr.2024.v06i01.24118
Real-Time Environmental Monitoring Using Low-Cost Sensors in Smart Cities with IoT - MD Nadil Khan, Zahidur Rahman, Sufi Sudruddin Chowdhury, Tanvirahmedshuvo, Md Risalat Hossain Ontor, Md Didear Hossen, Nahid Khan, Hamdadur Rahman - IJFMR Volume 6, Issue 1, January-February 2024. https://doi.org/10.36948/ijfmr.2024.v06i01.23163
IoT and Data Science Integration for Smart City Solutions - Mohammad Abu Sufian, Shariful Haque, Khaled Al-Samad, Omar Faruq, Mir Abrar Hossain, Tughlok Talukder, Azher Uddin Shayed - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1086
Business Management in an Unstable Economy: Adaptive Strategies and Leadership - Shariful Haque, Mohammad Abu Sufian, Khaled Al-Samad, Omar Faruq, Mir Abrar Hossain, Tughlok Talukder, Azher Uddin Shayed - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1084
The Internet of Things (IoT): Applications, Investments, and Challenges for Enterprises - Md Nadil Khan, Tanvirahmedshuvo, Md Risalat Hossain Ontor, Nahid Khan, Ashequr Rahman - IJFMR Volume 6, Issue 1, January-February 2024. https://doi.org/10.36948/ijfmr.2024.v06i01.22699
Real-Time Health Monitoring with IoT - MD Nadil Khan, Zahidur Rahman, Sufi Sudruddin Chowdhury, Tanvirahmedshuvo, Md Risalat Hossain Ontor, Md Didear Hossen, Nahid Khan, Hamdadur Rahman - IJFMR Volume 6, Issue 1, January-February 2024. https://doi.org/10.36948/ijfmr.2024.v06i01.22751
Strategic Adaptation to Environmental Volatility: Evaluating the Long-Term Outcomes of Business Model Innovation - MD Nadil Khan, Shariful Haque, Kazi Sanwarul Azim, Khaled Al-Samad, A H M Jafor, Md. Aziz, Omar Faruq, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1079
Evaluating the Impact of Business Intelligence Tools on Outcomes and Efficiency Across Business Sectors - MD Nadil Khan, Shariful Haque, Kazi Sanwarul Azim, Khaled Al-Samad, A H M Jafor, Md. Aziz, Omar Faruq, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1080
Analyzing the Impact of Data Analytics on Performance Metrics in SMEs - MD Nadil Khan, Shariful Haque, Kazi Sanwarul Azim, Khaled Al-Samad, A H M Jafor, Md. Aziz, Omar Faruq, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1081
The Evolution of Artificial Intelligence and its Impact on Economic Paradigms in the USA and Globally - MD Nadil khan, Shariful Haque, Kazi Sanwarul Azim, Khaled Al-Samad, A H M Jafor, Md. Aziz, Omar Faruq, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1083
Exploring the Impact of FinTech Innovations on the U.S. and Global Economies - MD Nadil Khan, Shariful Haque, Kazi Sanwarul Azim, Khaled Al-Samad, A H M Jafor, Md. Aziz, Omar Faruq, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1082
Business Innovations in Healthcare: Emerging Models for Sustainable Growth - MD Nadil khan, Zakir Hossain, Sufi Sudruddin Chowdhury, Md. Sohel Rana, Abrar Hossain, MD Habibullah Faisal, SK Ayub Al Wahid, MD Nuruzzaman Pranto - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1093
Impact of IoT on Business Decision-Making: A Predictive Analytics Approach - Zakir Hossain, Sufi Sudruddin Chowdhury, Md. Sohel Rana, Abrar Hossain, MD Habibullah Faisal, SK Ayub Al Wahid, Mohammad Hasnatul Karim - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1092
Security Challenges and Business Opportunities in the IoT Ecosystem - Sufi Sudruddin Chowdhury, Zakir Hossain, Md. Sohel Rana, Abrar Hossain, MD Habibullah Faisal, SK Ayub Al Wahid, Mohammad Hasnatul Karim - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1089
The Impact of Economic Policy Changes on International Trade and Relations - Kazi Sanwarul Azim, A H M Jafor, Mir Abrar Hossain, Azher Uddin Shayed, Nabila Ahmed Nikita, Obyed Ullah Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1098
Privacy and Security Challenges in IoT Deployments - Obyed Ullah Khan, Kazi Sanwarul Azim, A H M Jafor, Azher Uddin Shayed, Mir Abrar Hossain, Nabila Ahmed Nikita - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1099
Digital Transformation in Non-Profit Organizations: Strategies, Challenges, and Successes - Nabila Ahmed Nikita, Kazi Sanwarul Azim, A H M Jafor, Azher Uddin Shayed, Mir Abrar Hossain, Obyed Ullah Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1097
AI and Machine Learning in International Diplomacy and Conflict Resolution - Mir Abrar Hossain, Kazi Sanwarul Azim, A H M Jafor, Azher Uddin Shayed, Nabila Ahmed Nikita, Obyed Ullah Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1095
The Evolution of Cloud Computing & 5G Infrastructure and its Economical Impact in the Global Telecommunication Industry - A H M Jafor, Kazi Sanwarul Azim, Mir Abrar Hossain, Azher Uddin Shayed, Nabila Ahmed Nikita, Obyed Ullah Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1100
Leveraging Blockchain for Transparent and Efficient Supply Chain Management: Business Implications and Case Studies - Ankur Sarkar, S A Mohaiminul Islam, A J M Obaidur Rahman Khan, Tariqul Islam, Rakesh Paul, Md Shadikul Bari - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28492
AI-driven Predictive Analytics for Enhancing Cybersecurity in a Post-pandemic World: a Business Strategy Approach - S A Mohaiminul Islam, Ankur Sarkar, A J M Obaidur Rahman Khan, Tariqul Islam, Rakesh Paul, Md Shadikul Bari - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28493
The Role of Edge Computing in Driving Real-time Personalized Marketing: a Data-driven Business Perspective - Rakesh Paul, S A Mohaiminul Islam, Ankur Sarkar, A J M Obaidur Rahman Khan, Tariqul Islam, Md Shadikul Bari - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28494
Circular Economy Models in Renewable Energy: Technological Innovations and Business Viability - Md Shadikul Bari, S A Mohaiminul Islam, Ankur Sarkar, A J M Obaidur Rahman Khan, Tariqul Islam, Rakesh Paul - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28495
Artificial Intelligence in Fraud Detection and Financial Risk Mitigation: Future Directions and Business Applications - Tariqul Islam, S A Mohaiminul Islam, Ankur Sarkar, A J M Obaidur Rahman Khan, Rakesh Paul, Md Shadikul Bari - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28496
The Integration of AI and Machine Learning in Supply Chain Optimization: Enhancing Efficiency and Reducing Costs - Syed Kamrul Hasan, MD Ariful Islam, Ayesha Islam Asha, Shaya afrin Priya, Nishat Margia Islam - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28075
Cybersecurity in the Age of IoT: Business Strategies for Managing Emerging Threats - Nishat Margia Islam, Syed Kamrul Hasan, MD Ariful Islam, Ayesha Islam Asha, Shaya Afrin Priya - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28076
The Role of Big Data Analytics in Personalized Marketing: Enhancing Consumer Engagement and Business Outcomes - Ayesha Islam Asha, Syed Kamrul Hasan, MD Ariful Islam, Shaya afrin Priya, Nishat Margia Islam - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28077
Sustainable Innovation in Renewable Energy: Business Models and Technological Advances - Shaya Afrin Priya, Syed Kamrul Hasan, Md Ariful Islam, Ayesha Islam Asha, Nishat Margia Islam - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28079
The Impact of Quantum Computing on Financial Risk Management: A Business Perspective - Md Ariful Islam, Syed Kamrul Hasan, Shaya Afrin Priya, Ayesha Islam Asha, Nishat Margia Islam - IJFMR Volume 6, Issue 5, September-October 2024. https://doi.org/10.36948/ijfmr.2024.v06i05.28080
AI-driven Predictive Analytics, Healthcare Outcomes, Cost Reduction, Machine Learning, Patient Monitoring - Sarowar Hossain, Ahasan Ahmed, Umesh Khadka, Shifa Sarkar, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/ 10.62127/aijmr.2024.v02i05.1104
Blockchain in Supply Chain Management: Enhancing Transparency, Efficiency, and Trust - Nahid Khan, Sarowar Hossain, Umesh Khadka, Shifa Sarkar - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1105
Cyber-Physical Systems and IoT: Transforming Smart Cities for Sustainable Development - Umesh Khadka, Sarowar Hossain, Shifa Sarkar, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1106
Quantum Machine Learning for Advanced Data Processing in Business Analytics: A Path Toward Next-Generation Solutions - Shifa Sarkar, Umesh Khadka, Sarowar Hossain, Nahid Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1107
Optimizing Business Operations through Edge Computing: Advancements in Real-Time Data Processing for the Big Data Era - Nahid Khan, Sarowar Hossain, Umesh Khadka, Shifa Sarkar - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1108
Data Science Techniques for Predictive Analytics in Financial Services - Shariful Haque, Mohammad Abu Sufian, Khaled Al-Samad, Omar Faruq, Mir Abrar Hossain, Tughlok Talukder, Azher Uddin Shayed - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1085
Leveraging IoT for Enhanced Supply Chain Management in Manufacturing - Khaled AlSamad, Mohammad Abu Sufian, Shariful Haque, Omar Faruq, Mir Abrar Hossain, Tughlok Talukder, Azher Uddin Shayed - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1087 33
AI-Driven Strategies for Enhancing Non-Profit Organizational Impact - Omar Faruq, Shariful Haque, Mohammad Abu Sufian, Khaled Al-Samad, Mir Abrar Hossain, Tughlok Talukder, Azher Uddin Shayed - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i0.1088
Sustainable Business Practices for Economic Instability: A Data-Driven Approach - Azher Uddin Shayed, Kazi Sanwarul Azim, A H M Jafor, Mir Abrar Hossain, Nabila Ahmed Nikita, Obyed Ullah Khan - AIJMR Volume 2, Issue 5, September-October 2024. https://doi.org/10.62127/aijmr.2024.v02i05.1095
Mohammad Majharul Islam, MD Nadil khan, Kirtibhai Desai, MD Mahbub Rabbani, Saif Ahmad, & Esrat Zahan Snigdha. (2025). AI-Powered Business Intelligence in IT: Transforming Data into Strategic Solutions for Enhanced Decision-Making. The American Journal of Engineering and Technology, 7(02), 59–73. https://doi.org/10.37547/tajet/Volume07Issue02-09.
Saif Ahmad, MD Nadil khan, Kirtibhai Desai, Mohammad Majharul Islam, MD Mahbub Rabbani, & Esrat Zahan Snigdha. (2025). Optimizing IT Service Delivery with AI: Enhancing Efficiency Through Predictive Analytics and Intelligent Automation. The American Journal of Engineering and Technology, 7(02), 44–58. https://doi.org/10.37547/tajet/Volume07Issue02-08.
Esrat Zahan Snigdha, MD Nadil khan, Kirtibhai Desai, Mohammad Majharul Islam, MD Mahbub Rabbani, & Saif Ahmad. (2025). AI-Driven Customer Insights in IT Services: A Framework for Personalization and Scalable Solutions. The American Journal of Engineering and Technology, 7(03), 35–49. https://doi.org/10.37547/tajet/Volume07Issue03-04.
MD Mahbub Rabbani, MD Nadil khan, Kirtibhai Desai, Mohammad Majharul Islam, Saif Ahmad, & Esrat Zahan Snigdha. (2025). Human-AI Collaboration in IT Systems Design: A Comprehensive Framework for Intelligent Co-Creation. The American Journal of Engineering and Technology, 7(03), 50–68. https://doi.org/10.37547/tajet/Volume07Issue03-05.
Kirtibhai Desai, MD Nadil khan, Mohammad Majharul Islam, MD Mahbub Rabbani, Saif Ahmad, & Esrat Zahan Snigdha. (2025). Sentiment analysis with ai for it service enhancement: leveraging user feedback for adaptive it solutions. The American Journal of Engineering and Technology, 7(03), 69–87. https://doi.org/10.37547/tajet/Volume07Issue03-06.
Article Statistics
Copyright License
Copyright (c) 2025 Maham Saeed, Muhammad Saqib Jalil, Fares Mohammed Dahwal, Mohammad Tonmoy Jubaear Mehedy, Esrat Zahan Snigdha, Abdullah al mamun, MD Nadil khan

This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors retain the copyright of their manuscripts, and all Open Access articles are disseminated under the terms of the Creative Commons Attribution License 4.0 (CC-BY), which licenses unrestricted use, distribution, and reproduction in any medium, provided that the original work is appropriately cited. The use of general descriptive names, trade names, trademarks, and so forth in this publication, even if not specifically identified, does not imply that these names are not protected by the relevant laws and regulations.