Engineering and Technology
| Open Access | Intelligent Automation in DevOps: Transforming Software Deployment and Maintenance through AI-Driven Approaches
Samuel R. Thompson , University of Melbourne, AustraliaAbstract
The integration of artificial intelligence (AI) into modern software engineering practices has precipitated a paradigm shift in how deployment, maintenance, and operational efficiency are conceived within DevOps frameworks. This paper investigates the theoretical underpinnings, practical applications, and emerging trends of AI-driven DevOps, emphasizing intelligent automation as a core enabler of enhanced reliability, scalability, and system resilience. By critically synthesizing prior research, including seminal work by Varanasi (2025) on machine learning-based deployment and maintenance strategies, this study contextualizes AI’s transformative role in site reliability engineering (SRE), continuous integration/continuous deployment (CI/CD) pipelines, and operational analytics. The research explores multi-dimensional perspectives, encompassing historical evolution, methodological approaches, algorithmic governance, and risk mitigation strategies. Challenges such as explainability, model bias, and the integration of AI into legacy infrastructure are thoroughly examined. Further, the study delineates the economic, strategic, and organizational implications of AI-driven automation in enterprise environments, providing actionable insights for practitioners and researchers alike. The findings underscore the necessity of a holistic, multi-tiered approach to intelligent DevOps adoption, revealing both opportunities and critical risks associated with reliance on AI in high-stakes software engineering environments. This work contributes a comprehensive framework for understanding and operationalizing AI in DevOps, integrating theoretical rigor with practical relevance.
Keywords
Artificial Intelligence, DevOps, Site Reliability Engineering, Intelligent Automation
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Copyright (c) 2026 Samuel R. Thompson
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